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What happened?Google Drive experienced an issue.
Who was affected?Some users of Google Drive may have been affected by this outage.
What was the impact?The affected users may have experienced difficulty using Google Drive and some files may have failed to load.
What was timeline of the incident?Start: 2013/03/18 08:00 – IT support analysts discovered a problem with Google Drive.2013/03/18 08:15 – Google IT support analysts began working on the issue.End: 2013/03/18 10:35 – Service was restored.
This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.